Crisis moments happen in schools every day. It doesn’t have to be a physical event, or life and death catastrophic situation. A crisis is that moment in time when a student, parent, visitor loses rational or even physical control over his or her own behavior. How you respond greatly affects the safety of everyone involved ̶ and profoundly impacts your relationships with students.
In this 45-minute webinar, we’ll introduce some of our proven strategies for defusing difficult behavior at the earliest possible stage. You'll learn:
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